To ensure the sustainability of long-term relationships, sustainable collaboration, and compliance with our payment principles, Thuan Nguyen Rice Company Limited establishes specific payment criteria and shipping policies applicable to international partners beyond the scope of Vietnam as follows:
- Payment Methods:
Telegraphic Transfer (T/T):
We accept prepayment through Telegraphic Transfer (T/T). Customers can make direct transfers from their bank accounts to ours using the Telegraphic Transfer Remittance method.
Letter of Credit (LC):
We provide LC issuance services to meet international payment requirements. Detailed information and specific conditions regarding LC will be discussed and executed according to international regulations.
Paypal (By Agreement)
We also accept payments via Paypal, with specific terms to be determined through mutual agreement during the transaction.
- Shipping Methods:
Shipping under FOB (Free On Board) Terms:
We offer shipping services under FOB terms, where we take responsibility for the goods until they are loaded onto the vessel or other means of transportation. From this point, the delivery responsibility shifts to the customer.
Shipping Under CIF Terms (As Agreed Upon):
We provide CIF shipping services, with specific terms discussed and outlined in the contract under Cost, Insurance, and Freight terms.
- Ordering and Delivery:
Shipping Through Sea Transport:
Your goods will be transported via sea transport, ensuring safety and cost-effectiveness.
Shipping Through E-commerce Platforms:
We support shipping through various E-commerce platforms as per specific requests and agreements (Amazon, Alibaba, Shopee, Lazada, etc.).
Note: Detailed terms regarding payment, shipping, and ordering will be clearly defined in each transaction contract. Customers are encouraged to discuss and confirm the terms before proceeding with transactions.
Additional Policies:
Payment Timeframe: The specific timeframe for advance payments and payment methods through LC will be discussed and clearly outlined in the purchase agreement.
Shipping Costs: FOB shipping costs will be calculated based on mutual agreement and may include charges related to loading, insurance, and other relevant fees.
Return and Refund Policy: This policy will review return and refund requests based on specific conditions and in accordance with our terms. Important
Notes: Payment and shipping policies may be adjusted depending on market conditions and changes in legal regulations. Customers are encouraged to discuss and confirm specific terms when engaging in transactions.
Thuan Nguyen Rice sincerely appreciates it!
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